Course 973: Five days; Instructor-led
Introduction
This course is intended for Microsoft Exchange Server system architects and designers
who plan, install, configure, customize, and troubleshoot Exchange Server deployments.
The goal of this course is to provide students with the knowledge and skills required to
design and implement an Exchange Server organization.
Course 973 builds upon the base of knowledge that students gained in Course 1026,
Microsoft Exchange Server 5.5 Series-Concepts and Administration. In Course 1026,
students learned the administrative functions required to maintain an existing Exchange
Server organization. In Course 973, students examine the design considerations and the
component functionality required for creating and implementing an Exchange Server
organization.
During Course 973, students study the underlying architecture of Exchange Server and
learn how the components interact to provide messaging functionality. Once students have
learned how the Exchange Server services transmit information, they examine the basic
implementation and functionality of Exchange Server. During this part of the course,
students install the product, create and configure the various messaging connectors,
and configure directory and public folder replication.
Next, students learn how to configure Exchange Server for connectivity to the Internet.
During this part of the course, students learn which Internet protocols Exchange Server
supports and how Exchange Server implements additional components, such as Internet Mail
Service, to provide full Internet functionality.
The course concludes by examining how Exchange Server provides for connectivity to
foreign messaging systems such as Lotus cc:Mail, Lotus Notes, and Microsoft Mail
and Schedule+.
At Course Completion
At the end of the course, students will be able to:
- Choose an implementation of Microsoft Exchange Server.
- Develop the configuration of an Exchange Server computer.
- Identify strategies for migration from previous versions of Exchange Server to version 5.5.
- Develop a long-term coexistence strategy.
- Develop an infrastructure for Exchange Server.
- Install Exchange Server.
- Configure connectivity to a mail system other than Exchange Server.
- Configure synchronization of directory information between Exchange Server and other mail systems.
- Configure Directory Replication.
- Configure the Message Transfer Agent (MTA) within a site.
- Configure MTA among sites.
- Configure Internet protocols and services.
- Configure security.
- Manage private information stores.
- Manage connectivity.
- Optimize foreign connections and site-to-site connections.
Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exams:
Prerequisites
Before beginning this course, students should:
- Complete Course 922, Supporting Microsoft Windows NT 4.0 Core Technologies, or possess equivalent knowledge
- Complete Course 1026, Microsoft Exchange Server 5.5 Series-Concepts and Administration, or possess equivalent knowledge, such as performing the following administrative tasks:
- Create and manage recipients
- Maintain existing Exchange Server configurations
- Perform basic backup procedures
- Monitor connections and server performance
- Create and manage public folders
- Maintain electronic forms
- Deploy the Microsoft Outlook® messaging and collaboration client in an organization
- Be familiar with Microsoft Internet Information Server version 4.x and Internet Explorer version 4.x (recommended)
The course materials, lectures, and lab exercises are in English. To benefit fully from our instruction, students need an understanding of the English language and completion of the prerequisites.
Course Materials
The course workbook and lab book are yours to keep. Included is a special two-user
version of the Microsoft BackOffice® family of software, which allows you to continue
your study after you leave the classroom.
You will be provided with the following software for training purposes only:
- Microsoft Exchange Server 5.5 Enterprise Edition (120-day evaluation version)
Course Outline
Day 1
Module 1: Microsoft Exchange Server Architecture
Topics:
Exchange Server components
Component communication
Message flow examples
Skills:
Students will be able to:
-
Recognize the Exchange Server core and additional components within the user interface (UI), and describe the function of each component.
- Describe the communication paths between the core Exchange components.
- Describe the communication paths between the additional Exchange components.
- Describe the flow of a message through an Exchange Server computer in a single-server environment and in a multiple-server environment.
Module 2: Designing a Microsoft Exchange Organization
Topics:
General planning considerations
Site and server planning
Connectivity to other messaging systems
Establishing an address and naming scheme
Lab:
Designing Exchange Server messaging systems
Skills:
Students will be able to:
-
Evaluate the network and messaging needs of an organization.
- Design a server, site, and user placement plan for a given Exchange Server organization.
- Establish an address and naming scheme to support a planned messaging system.
Module 3: Installing Microsoft Exchange Server
Topics:
Preparing for Exchange Server installation
Organizational contexts for installation
Post-installation considerations
Common installation issues
Exchange Server service dependencies
Automatic installation and optimization
Installing Exchange Server in a clustered environment
Labs:
Installing and verifying Exchange Server
Installing Exchange Server using automatic setup (optional)
Creating Windows NT and Exchange Server accounts
Skills:
Students will be able to:
-
Explain which components are installed with each installation option.
- Differentiate among creating a new site, adding a server to an existing site, and upgrading an existing server to Exchange Server 5.5.
- Discuss post-installation considerations.
- Identify common installation problems.
- List the Exchange services and their dependent services.
- Perform an automatic installation.
- Describe the issues involved when installing Exchange in a clustered environment.
Day 2
Module 4: X.400 and X.500 Concepts
Topics:
X.400 overview
X.400 publication schedule
X.500 concepts
X.400 message handling components
Management domains
MTS overview
X.400 and X.500 term comparison
Interpersonal messaging system (IPMS)
Skills:
Students will be able to:
-
Describe the X.400 and X.500 messaging recommendations.
- Identify the components of the X.400 message handling systems.
- Compare and contrast an administrative management domain (ADMD) and a private management domain (PRMD).
- Define the X.400 interpersonal message (IPM) protocols.
- Explain the role of IPMS and the message transfer system.
Module 5: Intrasite Server Communication
Topics:
Intrasite server communication
Intrasite remote procedure calls (RPC) and wide area networks (WANs)
Message Transfer Agent overview
Intrasite communication between component services
Intrasite directory replication
Skills:
Students will be able to:
-
Describe the components that enable intrasite communication between computers running Exchange Server.
- Explain how RPC and WAN traffic can fill network bandwidth.
- Discuss the role of MTA in intrasite server communication.
- Explain how Exchange services communicate within a site.
- Describe how Exchange maintains updated directory information on all servers in a site.
Module 6: Intersite Server Communication
Topics:
Multisite server communication
Common connector configuration
Monitoring connectors
Skills:
Students will be able to:
-
Compare the intrasite and intersite communication processes.
- Configure common connector properties.
- Implement monitoring tools for site connectors.
Module 7: Site Connector
Topics:
Site Connector overview
Configuring and demonstrating the Site Connector
Lab:
Configuring the Site Connector
Skills:
Students will be able to:
-
Describe the configuration options for the Site Connector.
- Create and configure the Site Connector between two sites.
Module 8: X.400 Connector
Topics:
Function of the X.400 Connector
MTA transport stack configuration
Configuring the X.400 Connector
Labs:
Configuring the X.400 Connector using TP4 (optional)
Configuring the X.400 Connector using Transmission Control Protocol/Internet Protocol (TCP/IP)
Skills:
Students will be able to:
-
Describe the usage and benefits of the X.400 Connector.
- Configure a network transport to enable the X.400 Connector to communicate over a specified MTA transport stack.
- Configure the X.400 Connector to communicate over a TCP/IP network and over TP4.
Day 3
Module 9: Multisite Message Routing and Selection
Topics:
MTA and multiple connectors
Multisite message routing
The selection process
Lab:
Configuring multiple routes
Skills:
Students will be able to:
-
Explain the role of MTA in the message routing and selection process.
- Describe how MTA determines which connector to route through based on the gateway address routing table (GWART).
- Describe the selection criteria used by MTA to determine a list of connectors.
Module 10: Directory Replication
Topics:
Directory Replication overview
Configuring Directory Replication
Managing Directory Replication
Lab:
Configuring Directory Replication
Skills:
Students will be able to:
-
Describe how Exchange Server communicates directory information between sites.
- Configure directory replication between sites.
- Manage directory information between sites.
Module 11: Public Folder Replication
Topics:
Introduction to public folders
Developing a public folder strategy
Public folder replication process
Public folder rehoming
Lab:
Creating and resolving public folder conflicts
Skills:
Students will be able to:
-
Configure public folder content replication at the folder level or the information store level.
- Appraise the advantages of using a single copy of a public folder or using one or more public folder replicas in a public folder strategy.
- Describe the public folder replication process.
- Explain how to configure a home server for a public folder.
Module 12: Microsoft Exchange Server Integration with the Internet
Topics:
Protocols
Protocol logging
Performance counters
Creating a secure connection to the Internet
Domain name system (DNS) overview
Request for Comments (RFCs)
Skills:
Students will be able to:
-
Identify which Internet protocols Exchange Server supports.
- Describe the difference between multi-purpose Internet mail extensions (MIME) and non-MIME content types for Internet messages.
- Explain how protocol-logging values can be used to troubleshoot a problem.
- Discuss how performance counters can be used to gather statistical information about system performance.
- Describe some of the security considerations involved with connecting your organization to the Internet.
- Explain how DNS resolves host names to IP addresses.
Day 4
Module 13: Internet Mail Service
Topics:
Using Internet Mail Service
Setting up Internet Mail Service
Configuring Internet Mail Service
Using ETRN to queue and return mail
Optimizing Internet Mail Service
Labs:
Configuring Internet Mail Service
Configuring Internet Mail Service to use ETRN
Skills:
Students will be able to:
-
Describe how Internet Mail Service provides access and message exchange to and from any simple mail transfer protocol (SMTP)-based mail system.
- Prepare to install Internet Mail Service.
- Install Internet Mail Service by using Internet Mail Wizard.
- Configure Internet Mail Service.
- Optimize the performance of Internet Mail Service.
Module 14: Internet News Service
Topics:
USENET newsgroups
Internet newsgroup overview
Creating an Internet news service
Configuring a newsfeed
Publishing public folders
Network news transfer protocol (NNTP) details
Troubleshooting
Backfilling a newsfeed
Lab:
Configuring Internet News Service
Skills:
Students will be able to:
-
Describe the functionality of Internet newsgroups.
- Describe the functionality of Internet News Service.
- Create and configure Internet News Service.
- Publish Exchange Server public folders as Internet newsgroups.
- Describe the details of NNTP.
- Use performance counters to analyze message traffic through Internet News Service.
- Use available tools for troubleshooting Internet News Service.
- Describe how to backfill newsfeeds.
Module 15: Internet Client Access Protocols
Topics:
Postoffice protocol version 3 (POP3) overview
Internet Message Access Protocol version 4 (IMAP4) overview
POP3 and IMAP4 authentication
Configuring POP3 and IMAP4
Troubleshooting POP3 and IMAP4
Lab:
Configuring Internet Mail client access protocols
Skills:
Students will be able to:
-
Explain how POP3 and IMAP4 clients retrieve electronic mail from a server.
- Configure POP3 and IMAP4.
- Troubleshoot POP3 and IMAP4 using Telnet, protocol logging, and diagnostics logging.
Day 5
Module 16: Lightweight Directory Access Protocol
Topics:
Introduction to Lightweight Directory Access Protocol (LDAP)
Configuring LDAP
Lab:
Configuring LDAP (optional)
Skills:
Students will be able to:
-
Explain the function and purpose of LDAP.
- Configure LDAP to allow clients to access Directory Service on an Exchange Server computer.
Module 17: Outlook Web Access
Topics:
Introduction to Outlook Web Access
Outlook Web Access server
Outlook Web Access client
Outlook Web Access deployment
Installing and monitoring Outlook Web Access
Configuring the hypertext transfer protocol (HTTP) object
Lab:
Installing and using Outlook Web Access
Skills:
Students will be able to:
-
Describe the functionality of Outlook Web Access, including the functionality of the Outlook Web Access server and the Outlook Web Access client.
- Evaluate and prepare a deployment plan.
- Install Outlook Web Access on a server.
- Configure the HTTP object.
- In addition, one or more of the following optional mail modules may be included:
Module 18: Connector for Lotus cc:Mail (Optional)
Topics:
Introduction to the Connector for Lotus cc:Mail
Lotus cc:Mail overview
Message flow
Configuring the Connector for Lotus cc:Mail
Directory synchronization
Multiple connector and Lotus cc:Mail postoffice considerations
Identifying common support issues
Lab:
Configuring the Connector for Lotus cc:Mail (optional)
Skills:
Students will be able to:
-
Describe the functionality of the Connector for Lotus cc:Mail.
- Describe the architecture of the connector.
- Install and configure a Lotus cc:Mail postoffice to exchange e-mail with Exchange Server.
- Identify common support issues with the connector.
Module 19: Connector for Lotus Notes (Optional)
Topics:
Connector for Lotus Notes overview
Connector for Lotus Notes components
Message flow
Configuring the Connector for Lotus Notes
Skills:
Students will be able to:
-
Describe the Connector for Lotus Notes functionality and components.
- Describe the message flow from Exchange Server to Lotus Notes and from Lotus Notes to Exchange Server.
- Locate and configure the Connector for Lotus Notes.
Module 20: Connecting to Microsoft Mail and Microsoft Schedule+ (Optional)
Topics:
Microsoft Mail Connector
Configuring the Microsoft Mail Connector
Configuring Directory Synchronization (Dirsync)
Configuring the Microsoft Schedule+ Free/Busy Connector
Labs:
Configuring the Microsoft Mail Connector (optional)
Configuring Directory Synchronization (optional)
Configuring the Schedule+ Free/Busy Connector (optional)
Skills:
Students will be able to:
- Describe the Microsoft Mail Connector architecture and the flow of a message between Exchange Server and Microsoft Mail for PC Networks.
- Install and configure the Microsoft Mail Connector.
- Implement Dirsync between Exchange Server and Microsoft Mail.
- Configure the Schedule+ Free/Busy Connector.
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